ABOUT TODAY’S GUEST
Deanna Scortino is one of the top 10 all-time sales reps in Cutco history. She got really serious about selling Cutco after graduating from Chapman University in Southern California and spending about a year evaluating other options. Since that time, she has elevated her sales to remarkable levels, culminating in an $800,000+ sales year in 2019, and her 4th consecutive Silver Cup championship. Perhaps her greatest trait is her authenticity. With Deanna, what you see is what you get : personable, funny, passionate, sometimes raw, and always unfiltered. Through being her authentic self, Deanna has been able to attract others to her. She has a healthy marriage, countless friends who admire her, and a base of loyal customers virtually unequaled in the history of Cutco.
Q&A WITH DEANNA SCORTINO
Q: Tell us a little about how you got started selling Cutco with Vector.
- I was still in high school and my parents wanted me to go get a job so my mom found an ad in the newspaper and I went in to the interview and got excited. My mom heard I would be selling knives in people’s homes and didn’t want me to do it but after some discussion she allowed me to take the job.
Q: What were some of the early experiences you had selling Cutco and what were some lessons you learned?
- Early on, because I was so young, I just didn’t have a lot of worldly experiences and my manager was really great at putting things into perspective for me. He would always remind me that “it’s not a big deal.”
- It was also significant that the office I was first working in was the very first office in the company’s history to sell $1,000,000 of Cutco in a year, so being immersed in that environment helped me learn what it looked like and what it took to succeed at a high level.
Q: In 2005 you explored the job market and after seeing what was out there, you decided to make Cutco your full-time job. 2006 was the first year you really took things seriously. What went into making that choice to pursue Cutco full-time?
- I saw Cutco as a place where I can continue to grow and I can help others along the way and that’s what’s really important to me.
- If you keep doing what you’ve always done you’ll keep getting what you’ve always got.
Q: What do you feel are some of the most important attributes you bring to your work?
- I work extremely hard. I love being there for my customers and I’m willing to grind.
- But I also like to bring fun to my work.
Q: How do you strike a balance between working so hard to achieve your goals while also having fun and enjoying the process?
- It comes down to knowing what it’s all for. You can work hard but you need to also validate yourself for the work and the accomplishments.
- Something that’s new for me this year is to set boundaries for myself around my work so this year I’ve committed that I won’t work past 7pm, which is hard for me.
Q: You’ve grown your business significantly since 2013 (selling about $254,000 in 2013 and finished 2019 over $806,000). How does that happen? What has most impacted or inspired you to grow your sales so much over these past few years?
- It comes down to “why” that kind of growth is important to me.
- My dad and grandfather always worked hard and were successful at what they did and I think that’s always been a driving force for me.
Q: What role does Chuck (Deanna’s husband) play for you?
- He does a lot of my marketing, business finances, travel arrangements, and running the house.
- Chuck always told me, “once we master it we can delegate it.”
- And he’s super honest with me and provides a neutral-party opinion on things that can be very valuable.
Q: How did you two come to have such a great relationship? Was it always like that or is it something you’ve developed?
- We’ve developed our relationship by developing ourselves.
Q: How do you feel like you want to inspire others, in or out of the business?
- I’d like to inspire others to take things to the next level by taking things to the next level for myself.
- Set an example that no one is expecting and everyone would admire.
- Never take advice from someone you do not admire.
Q: As you look into the future, how do you aspire to change people’s lives through your work or through your influence?
- I really want to help more people in and out of the company. I love the idea of creating a board of directors/advisors for Cutco to bridge the gap between the field and the company’s leadership.
- I’m excited about creating our own family at some point while also continuing to deepen my relationships in my existing family.
Show Notes provided by Carlo Cipollina.
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Deanna, you are so awesome.